THEY REFUSE TO STAND BEHIND THE WARRANTY

Refusing to stand behind a very simple warranty.

Here's, what Ryan did...

You clearly abused the chair.

Sight unseen.

No Questions Asked about the circumstances...

It has to be abuse, because we've never had any issues like this before...

#REALLY

in my opinion the "E" left out of Levl is for Ethics

Warranty reads pretty clear.

3 YEARS ON EVERYTHING ELSE

#gregknighton

#ryanbald

#levlgaming

GREG KNIGHTON - LEVL GAMING

Greg Knighton's Response...

Regardless, this was considered to be covered under warranty...

However, down the road Ryan Bald attempts to hold it against me...

I didn't ship a used or opened chair LEVLGAMING.COM did...

#LEVLGAMING

LEVL GAMING EXPERIENCE

DOES THIS LOOK NEW TO YOU?

this last one below looks new.... #stockphoto

BUYER BEWARE of LEVLGAMING.COM

Ryan's World @ LEVLGAMING.COM

LEVLGAMING.COM DENIES WARRANTY

Let's see if they post my review!

i'll post links to Ryan Bald's recorded comments as soon as I get a chance...

These are his words / #soundbytes

#awesome

Not standing behind your warranty....

#deceptive

Buyer's Beware!

LEVLGAMING REFUSING TO HONOR WARRANTY

402.303  Allocation or division of risks. Where this chapter allocates a risk or a burden as between the parties “unless otherwise agreed", the agreement may not only shift the allocation but may also divide the risk or burden.

this gets, better and better...

thanks, Ryan Bald

Ryan@LEVLGAMING.com

Wisconsin State Legislature and Warranty's

USEFUL LINK:

https://docs.legis.wisconsin.gov/statutes/statutes/402/III/314

LEVLGAMING

RYAN BALD and GREG KNIGHTON

Please stand behind your warranty.

Link to File Complaint with Levl Gaming

LEVL GAMING CHAIR

3 Year Warranty - Dispute in Progress

LEVL GAMING BBB Complaint Form

Copy and Paste or Ctrl + Click

https://odrcomplaint.bbb.org/odrweb/public/NewComplaintForm.aspx?Qualified=y&BBBID=76&BusinessID=1000028015

Here's another helpful link for the
Better Business Bureau in Wausau, Wisconson

https://www.bbb.org/consumer-complaints/file-a-complaint/find-business/name/LEVLGAMING.com/54403/

Complaint Submitted

Your complaint has been submitted and assigned the ID 13403318. For your reference, a copy of your complaint appears below. You will receive an email with further information once your complaint is processed by the BBB. 

The complaint is being handled by the dispute center listed below. Please contact them with any questions.

BBB of Wisconsin (Milwaukee, WI)
10019 W. Greenfield Ave 
Milwaukee , WI 53214
 info@wisconsin.bbb.org
Web: http://www.bbb.org/wisconsin 

3 year warranty is not what you think it is... per Ry

This is the app used to capture the call and comments:

I have uploaded the audio and need to trim the clyps of the conversation - in an effort to inform and help protect consumers. I will post these sound bytes as soon as possible.

Thanks,
Shane

GOT WARRANTY PROBLEMS?

How to contact via a toll free call!

If you wish to speak to an agent about the matter, you may contact our toll free number at: 1-877-382-4357.

or visit
Click Here -->  FTC.GOV <-- click here

#LEVLGAMING.COM

I contacted, LEVLGAMING.COM and spoke with Ryan Bald on February 21st of 2019.

I was informed, that per Ryan that he did he was not going to honor his warranty.

I expressed my issue with the gaming chair that was purchased and was told, that not only was he not going to honor the warranty that he felt - the LEVLGAMING Chair was being abused.

As a gamer, not a blogger - I feel this was a opinion based on personal emotions not consumer law.

I am also extremely glad, Texas is a one party state and I recorded the call!

Thanks Call Recorder!

Consumers, have rights! 

Just visit the Federal Trade Commission Website

FEDERAL TRADE COMMISSION

Step 1. 

Reach out to the seller.

Step 2.

Try to amicably resolve your issue.

Step 3.

If, that fails, just file a complaint!

The Link above is a direct link with instructions on how to proceed from the
"Federal Trade Commission"

State Laws may vary, but my understanding is Federal Law, is what it is!

You have rights as a consumer.

Don't be a victim

My gaming chair was purchased on March of 2017.

As, you can see by the date - I have reached out to "LEVLGAMING" before the warranty has expired.

Best Warranty in the Business

You won't find a better warranty on gaming chairs, we guarantee it. With a lifetime warranty on LEVL frames and 3 years on everything else, you can plan on sitting comfortably for years to come.

Additional Details snippet copied from Levlgaming.com website.

If a product is defective within the applicable warranty period, LEVL Gaming, at its option, will either repair or replace the defective part or product with a comparable component or product. 

I believe this can be interpreted as the part being reported or broken, would be replaced upon notifying LEVLGAMING.com

However, this is not the case.

https://www.levlgaming.com/

Ryan Bald vs. Smegee

www.levlgaming.com

I purchased my red and black gaming chair from levlgmaing in March of 2017.

I have had several different problems, that range from material defects, assembly and or craftsmanship and or poor craftsmanship.

Per the website "the gaming chair had a 60 day trial and a 3 year warranty... or so I thought!

Only thought this because of what the warranty states and how it is read (sounds like on the distributors website.)

Per Owner/Co-Owner Ryan Bald

ryan@levlgaming.com

  © 2019 LEVLGAMING.COM.

Also, just a heads up - per Ryan Bald - when they order these chairs, they order them in bulk.

Audio Clyp to be posted asap.

*pictures and screenshots from the levlgaming.com website have been used to preserve the integrity of this blog. Please remember to follow all applicable laws in regards to your country, region or planet.

Thanks,
Shane Megee