My gaming chair was purchased on March of 2017.

As, you can see by the date - I have reached out to "LEVLGAMING" before the warranty has expired.

Best Warranty in the Business

You won't find a better warranty on gaming chairs, we guarantee it. With a lifetime warranty on LEVL frames and 3 years on everything else, you can plan on sitting comfortably for years to come.

Additional Details snippet copied from Levlgaming.com website.

If a product is defective within the applicable warranty period, LEVL Gaming, at its option, will either repair or replace the defective part or product with a comparable component or product. 

I believe this can be interpreted as the part being reported or broken, would be replaced upon notifying LEVLGAMING.com

However, this is not the case.